We are Passionate About Teens

Yes, we offer both in-person and virtual counselling sessions.

In-person therapy is available with therapists from our team at two locations: 267 Runnymede Road or 374 Danforth Ave, both steps away from the nearest TTC station.

If it’s your first time, we recommend coming a few minutes early so we can give you a tour of the space. We also have an intake form that is sent via email which can be completed at the clinic, if needed.

Therapy offers a safe, confidential space for you to talk openly about your experiences. Your therapist will take time to get to know you and listen with compassion, curiosity, and care. Through meaningful conversations, therapy helps you make sense of your thoughts, feelings and behaviours and gain a deeper understanding of yourself.

The experience of feeling heard, deeply understood, and cared for by your therapist in itself can be helpful and healing. Therapy also involves learning and practicing skills to help regulate emotions, cope with stressful situations, and navigate relationships in healthy ways. Importantly, therapy is not one-size-fits-all.

Each therapist tailors the process to your unique needs, personality, and goals, and adapts their approach as the work evolves.

For more information please see our evidence-based therapeutic approaches for individual counselling, parent counselling, and family counselling sessions.

We’re right beside the Runnymede TTC station and the Chester TTC Station, less than a 2 minute walk.

For both locations there is street parking as well as paid Green P Parking available.

Finding a therapist that feels like the right “fit” matters – therapy tends to be most effective when you feel comfortable, understood, and able to connect well with your therapist. There are many different factors that may influence your choice: personalities, areas of expertise, aspects of identity, availability, or location.

We recommend you read through our therapists’ bios and watch their videos to get a sense of who they are and how they work. Our client care coordinators can also help guide you based on your needs and preferences.

If you have specific needs such as 2SLGBTQIA, low-fee therapy with a student therapist, or a therapist with training in eating disorders, please give our admin team a call.

If you prefer sessions to be covered by your insurance (we provide direct billing), please check that your plan covers Registered Psychotherapists, Registered Social Workers, and/or Registered Dietitians.

Yes we provide direct billing with a variety of insurance companies. You can take a look at our official direct billing list.

Please note that Sunlife requires their plan members to sign a specific consent form which can be emailed to info@counsellingtorontoteens.com upon completion.

The therapists on our team page are categorized by those accepting new clients and those not accepting new clients. If there is a therapist you would like to book who is currently not accepting, please give us a call so we may place you on a waitlist.

The process often includes:

• Initial contact through our admin team or website and selection of a practitioner (based on insurance coverage, fit, expertise, location, etc.).
• Once you’ve selected a practitioner, you can book online through our website, email us at info@counsellingtorontoteens.com, or give our admin team a call.
• For clients 18 or under, we offer a conversation between the practitioner and the parent prior to the appointment.
• You’ll be emailed an intake form to complete and we’ll ask for your payment information.
• If you’ve booked an online session:
• You will receive an email that will connect you to your therapist through an online video. We ask that you join a few minutes early to test your connection.
• You and your practitioner will discuss next steps, scheduling, and payment at the end of your appointment.
• If you’ve booked an in-person session:
• There will likely be a client care coordinator at our front desk when you arrive. If they’re available, they’ll give you a tour of the space. If you still have outstanding forms to complete, or insurance or credit card information to put on file, they’ll ask you to complete those tasks.
• Your therapist will come to the waiting room at the beginning of your session and show you to the room.
• You’ll talk with them for an hour and they’ll likely ask you if you want to rebook for another session.
• On the way out, connect with the client care coordinator at the reception desk. If you haven’t rebooked with your practitioner, you can rebook with them. After that, if everything is okay with your payment, you’ll be on your way.

Yes. Please review our cancellation policy if you need to cancel or reschedule your session. Anything less than 24 hours notice will be charged at 50%. If you don’t let us know and don’t come to your session, we will charge the full session fee.

They are the same here. We use the terms interchangeably.